Privacy Policy

1. Introduction

This Privacy Policy describes how SreeWeb ("we", "our", or "us") collects, uses, and protects information when you visit our website, engage with our services, or communicate with our team. By using our services, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Name, email address, and phone number submitted via contact forms or email
• Project requirements, briefs, or documents shared during client engagements
• Billing and payment information processed through secure third-party payment providers
• Communications, feedback, and correspondence you send to us

2.2 Information Collected Automatically

• IP address, browser type, device information, and operating system
• Pages visited, time spent on site, and referring URLs via analytics tools
• Cookies and similar tracking technologies (see Section 6)

2.3 Information from Third Parties

• Business contact details shared via LinkedIn, Upwork, or other professional platforms
• Referrals from existing clients or partners

3. How We Use Your Information

We use collected information for the following purposes:

• To deliver, manage, and improve our development services
• To communicate about project status, proposals, and deliverables
• To process invoices and manage client accounts
• To respond to inquiries and provide customer support
• To send service updates, newsletters, or promotional content (with your consent)
• To analyze website usage and improve our online presence
• To comply with applicable legal obligations

4. Legal Basis for Processing

We process personal data under the following legal bases:

• Contractual necessity — to fulfil our obligations under a client agreement
• Legitimate interests — to operate and grow our business responsibly
• Consent — where you have explicitly opted in to receive communications
• Legal compliance — where required by applicable law

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share data only in the following circumstances:

• With trusted third-party service providers (e.g. hosting, payments, analytics) who are contractually bound to protect your data
• With team members or contractors working on your project under confidentiality obligations
• With authorities if required by law, court order, or regulatory obligation
• With your explicit consent for any other purpose

6. Cookies

Our website uses cookies to enhance user experience and gather analytics data. You may control cookie preferences through your browser settings. Disabling cookies may affect certain site functionality.

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Client project data is retained for a minimum of 3 years following project completion for legal and audit purposes. You may request deletion at any time, subject to legal retention requirements.

8. Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), access controls, and secure storage practices. While we take every reasonable precaution, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with a relevant data protection authority

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.

11. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact

For any privacy-related questions or requests, please contact us:

Email: contact@sreeweb.com

Company: SreeWeb

Location: Kolkata, India